Diploma of Information Technology (General)
ICA50105

Diploma in Information Techonology

The Diploma of Information Technology (General) provides the skills and knowledge for an individual to be competent in a range of ICT fields at Diploma level. It is a broad and flexible qualification with multiple internal pathways. This qualification is designed to be very flexible with a wide selection of unit choices and options. It is intended that the Diploma of Information Technology (General) provides those skills and knowledge required by an individual to operate effectively in high level ICT technical support roles within organisations.

How Will You Benefit

The Diploma of Information Technology (General) will focus upon a number of areas, depending on the specialist stream taken, and include:

  • Communication skills and techniques
  • Client Communication and problem solving
  • Team Dynamics and Leadership Skills in an IT Environment
  • Strategic Initiatives and Solution Planning
  • Equipment Conflict Issues
  • Research, Assess and Recording information
  • Risk Management
  • Organisational Issues, Processes and Implementation
  • Project management skills
  • Time management skills
  • Troubleshooting
  • Management Skills and Techniques

Click here for a full course summary or contact one of our course advisors on 1800 22 99 33

Career Prospects

Careers may vary according due to the general nature of this qualification, and is dependant on the specialist stream chosen. However possible specialist job roles on completion of the Diploma of Information Technology (General) include Analyst Programmer, Analyst/Systems Analyst, E-business Development Manager, Ecommerce Architect, Ecommerce Consultant, Ecommerce Programmer, eServices - Web Programmer, Intranet Engineer, Java Developer, Manager Business Development, Perl Programmer, Project Manager, Senior Architect – Ecommerce, Solutions/Applications Architect, WAP Designer/Developer, Web Architect, Web Business Development Manager, Web Developer, Internet Webmaster, Multimedia Content Author, Multimedia Graphic Designer, Online Producer, Web Development Manager, Web Production Manager, Animator, Audio/Video Engineer, Designer, Digital Media Specialist, Network Manager, Network Operations Analyst, Network Operations Engineer, Games Designer and more.

Course Materials Included

Pre-requisites

We suggest that you complete the ICA20105 Certificate III in Information Technology before undertaking this qualification, which will provide you with the fundamentals of ICT knowledge and skills required for qualifications at Certificate III in Information Technology and above. The 9 core competencies found within the Certificate I and II in Information Technology are a pre-requisite of the Certificate III in Information Technology. Alternatively, these 9 core competencies may be incorporated free of charge into the certificate of your choice.

There are also a number of units within the Diploma of Information Technology (General) that have pre-requisites.

For more information call our course advisors on 1800 22 99 33.

Course Units to Complete

21 units – 6 common core unit plus 9 specialist stream core stream units plus 6 elective units

** Indicates individual units that have pre-requisites.
Click here to download full course outline

CORE UNITS - compulsory

Code

Description

BSBPMG505A

Manage project quality

ICAA5056B

Prepare disaster recovery and contingency plans

ICAA5158B

Translate business needs into technical requirements

ICAP5039B

Match IT needs with the strategic direction of the enterprise

ICAS5202B

Ensure privacy for users

PSPPM502B

Manage complex projects
   

SPECIALIST CORE STREAM UNITS -
E-Business & Management

Code

Description

ICAA5054C

Validate quality and completeness of system design specifications

ICAA5138B

Determine acceptable developers for projects

ICAA5148B

Select new technology models for business

ICAA5151B

Gather data to identify business requirements

ICAI5088B

Evaluate and negotiate vendor offerings

ICAI5152B

Implement risk management processes

ICAS5111B

Review and manage delivery of maintenance services
   

SPECIALIST CORE STREAM UNITS - Client Support

Code

Description

BSBWOR502A

Ensure team effectiveness

ICAA5143C

Implement process re-engineering strategies in an organisation

ICAI5216B

Monitor and improve knowledge management system

ICAP5036B

Determine appropriate IT strategies and solutions

ICAT5083B

Develop and conduct client acceptance test
   

SPECIALIST CORE STREAM UNITS - Hardware/Operating Systems

Code

Description

ICAA5150C

Evaluate vendor products and equipment

ICAB5160C

Build and configure a server

ICAI5087B

Acquire system components

ICAS5104B

Determine maintenance strategy
   

SPECIALIST CORE STREAM UNITS - Communications/Documentation

Code

Description

ICAB5161B

Build a document using extensible mark-up language

ICAD5092B

Update and document operational procedures

ICAD5210B

Analyse information and assign meta-tags

ICAS5102B

Establish and maintain client user liaison

ICAS5103B

Establish and maintain client user liaison during support activity

ICAS5105B

Coordinate change requests
   

SPECIALIST CORE STREAM UNITS - Networking

Code

Description

ICAA5145B

Identify best-fit topology for a wide area network

ICAB5159C

Build a security shield for a network

ICAI5173B

Install and configure a single-segment local area network switch

ICAI5176C

Install and configure router
   

SPECIALIST CORE STREAM UNITS - Software

Code

Description

ICAB5062B

Perform data conversion

ICAB4229B

Apply intermediate programming skills in another language

ICAB5228B

Maintain functionality of legacy code programs

ICAB5230B

Maintain custom software

ICAT4242B

Perform unit test for a class

ICAT5079B

Perform integration test
   

SPECIALIST CORE STREAM UNITS - Multimedia & Websites

Code

Description

CUFANM01A

Develop and implement designs for animation

CUFRAD01A

Originate and develop the concept

CUFWRT07A

Write an interactive sequence for multimedia

ICAA5141C

Design and develop dynamic websites to meet technical requirements

ICAB5165B

Create dynamic web pages

ICAB5177B

Build Java applets

ICAB5180C

Integrate database with a website

ICAS5203B

Evaluate and select a web hosting service

ICAU5208B

Use site server tools for transaction management
   

SPECIALIST CORE STREAM UNITS - Database

Code

Description

ICAA5046B

Model preferred system solutions

ICAA5049B

Develop high-level object-oriented class specifications

ICAA5050B

Develop detailed component specifications from project specifications

ICAA5147B

Determine suitability of database functionality and scalability
   

SPECIALIST ELECTIVE STREAM UNITS
- additional selections available**

Click here to download full course outline

Delivery Methods

  • Classroom - Classes are set with calendar and also rolling intake
  • Workplace or School - Trainer delivers on site with client
  • Distance Learning - All workbooks sent to client
  • Blended Learning - Periodic Workshops and Distance Learning
  • RPL - Recognised Prior Learning click here for more information

For further customisation, or more information, please contact one of our course advisors on 1800 22 99 33.

Enrolment Form

Fill out your enrolment form Online or Download an Enrolment Pack.

Contact Information

For further information contact one of our course advisors on 1800 22 99 33, or click here.