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Certificate IV in Information Technology (General)
ICA40105

The Certificate IV in Information Technology (General) provides the a range of computer based technical skills and specialised knowledge including determining client needs and business expectations, automating processes, creating feasibility reports and technical documentation, locating equipment, system and software faults, managing simple projects and ethical conduct and practices within the IT industry.

This qualification, is a natural progression from Certificate III in Information Technology (General), and, depending on the specialist elective stream chosen, offers pathways into a number of IT qualifications at Diploma level - particularly Diploma in Information Technology (General) and Diploma in Information Technology (Multimedia).

The Certificate IV in Information Technology (General) has 7 specialist streams (both core and elective) which enable maximum choice and flexibility to suit idustry and enterprise needs. Selection of units from at least 3 of the 7 specialist streams are required to complete this particular qualification, they are:

• Software
• Networking
• Client Support
• Hardware/Operating Systems
• Communications/Documentation
• Analysis/Management
• Multimedia

How Will You Benefit

The Certificate IV in Information Technology (General) will focus upon a number of areas, depending on the specialist stream taken, and include:

• Communication skills and techniques
• Client Communication and problem solving
• Team Dynamics and Leadership Skills in an IT Environment
• Dynamic Functionality and Appropriate Languge
• Interpretaion of technical specifications and system requirements
• Installation and System Methodology Development
• Research, Assess and Recording information
• Ethics, Confidentiality and Risk Management
• Organisational Issues, Processes and Implementation
• Project management skills
• Time management skills
• Selecting, installing and using computer software and hardware
• Troubleshooting
• Management Skills and Techniques

Click here for a full course summary or contact one of our course advisors on 1800 22 99 33

Career Prospects

Careers may vary according due to the general nature of this qualification, and is dependant on the specialist stream chosen. However possible specialist job roles on completion of the Certificate IV in Information Technology (General) include 2D/3D Artist, 3D Animator/Artist/Modeller, Animator, Audio/Video Engineer, Designer, Digital Media Specialist, Network Manager, Network Operations Analyst, Network Operations Engineer, Games Designer, Internet Webmaster, Multimedia Content Author, Multimedia Graphic Designer, Online Producer and more.

Course Materials Included

Pre-requisites

We suggest that you complete the ICA20105 Certificate III in Information Technology before undertaking this qualification, which will provide you with the fundamentals of ICT knowledge and skills required for qualifications at Certificate III in Information Technology and above. The 9 core competencies found within the Certificate I and II in Information Technology are a pre-requisite of the Certificate III in Information Technology. Alternatively, these 9 core competencies may be incorporated free of charge into the certificate of your choice.

There are also a number of units within the Certificate IV in Information Technology that have pre-requisites.

For more information call our course advisors on 1800 22 99 33.

Course Units to Complete

23 units – 8 common core unit plus 9 specialist stream core stream units plus 6 elective units.

** Indicates individual units that have pre-requisites.
Click here to download full course outline

CORE UNITS - compulsory
Code	Description
BSBCMN304A	Contribute to personal skill development and learning
ICAA4041C	Determine and confirm client business expectations and needs
ICAB4225B	Automate processes
ICAD4043B	Develop and present a feasibility report
ICAD4217B	Create technical documentation
ICAT4221B	Locate equipment, system and software faults
ICAW4214B	Maintain ethical conduct
PSPPM402B	Manage simple projects
SPECIALIST CORE STREAM UNITS - Software
Code	Description
ICAA4051B	Develop client user interface
ICAA4058B	Apply skills in object-oriented design
ICAA4233B	Determine and apply appropriate development methodologies
ICAB4075B	Use a library or pre-existing components
ICAB4135B	Create a simple mark-up language document to specification
ICAB4136B	Use structured query language to create database structures and manipulate data**
ICAB4137B	Produce basic client side script for dynamic web pages
ICAB4169B	Use development software and IT tools to build a basic website
ICAB4178B	Build a graphical user interface
ICAB4219B	Apply introductory object-oriented language skills**
ICAB4222B	Apply introductory programming skills in another language**
ICAI4189B	Ensure website content meets technical protocols and standards
ICAS4125B	Monitor and administer a database**
ICAS4201B	Transfer content to a website using commercial packages
ICAT4242B	Perform unit test for a class
SPECIALIST CORE STREAM UNITS - Client Support
Code	Description
ICAS4022B	Determine and action client computing problems
ICAS4033B	Assist with policy development for client support procedures
ICAS4106B	Action and complete change requests
ICAW4027B	Relate to clients on a business level
SPECIALIST CORE STREAM UNITS - Hardware/Operating Systems
Code	Description
ICAI4188B	Install and maintain a server
ICAS4109B	Evaluate system status**
ICAS4114B	Implement maintenance procedures**
ICAS4127B	Support system software**
SPECIALIST CORE STREAM UNITS - Communications/Documentation
Code	Description
ICAD4190B	Maintain information standards**
ICAD4198B	Develop guidelines for uploading information to a website**
ICAD4209B	Write content for web pages
ICAS4023B	Provide one-to-one instruction
ICAW4026B	Coordinate and maintain work teams
ICAW4027B	Relate to clients on a business level
SPECIALIST CORE STREAM UNITS - Analysis Management
Code	Description
ICAA4047B	Determine project specifications and secure client agreement**
ICAA4051B	Develop client user interface**
ICAA4058B	Apply skills in object-oriented design
ICAA4233B	Determine and apply appropriate development methodologies
ICAB4076B	Implement configuration management
ICAP4037B	Contribute to the development of a strategy plan**
SPECIALIST CORE STREAM UNITS - Multimedia
Code	Description
CUFWRT601A	Write scripts
CUFANM403A	Create titles for screen production
ICPPP325B	Create graphics using a graphics application
ICPMM321B	Capture a digital image
ICPMM344B	Manipulate and incorporate audio into multimedia presentations
CUFIMA05A	Create 3D digital models and images
CUFDIG201A	Maintain interactive content
CUFMEM10A	Design and create a multimedia interface
SPECIALIST CORE STREAM UNITS - Networking
Code	Description
ICAB4220B	Create scripts for networking**
ICAB4235B	Build basic perimeter security into a network
ICAB4236B	Build security into a virtual private network
ICAB4239C	Build a small wireless local area network
ICAB4240C	Build an enterprise wireless network
ICAI4029C	Install network hardware to a network
ICAI4030B	Install software to networked computers
ICAI4097C	Install and configure a network**
ICAI4175C	Select and install a router**
ICAI4188B	Install and maintain a server**
ICAS4107B	Manage resolution of system faults on a live system**
ICAS4108B	Complete database back-up and recovery
ICAS4112B	Optimise system performance**
ICAS4113C	Identify and resolve common database performance problems
ICAS4119B	Monitor and administer system security
ICAS4124B	Monitor and administer network security**
ICAS4191B	Maintain website performance
ICAS4200B	Monitor traffic and compile website traffic reports
SPECIALIST ELECTIVE STREAM UNITS - additional selections available** Click here to download full course outline

Delivery Methods

• Classroom - Classes are set with calendar and also rolling intake
• Workplace or School - Trainer delivers on site with client
• Distance Learning - All workbooks sent to client
• Blended Learning - Periodic Workshops and Distance Learning
• RPL - Recognised Prior Learning click here for more information

For further customisation, or more information, please contact one of our course advisors on 1800 22 99 33.

Enrolment Form

Fill out your enrolment form Online or Download an Enrolment Pack.

Contact Information

For further information contact one of our course advisors on 1800 22 99 33, or click here.