BSB20115Certificate II in Business


Build Your Business Skills

The Certificate II in business is the perfect way to build upon your business skills. Learn to improve relationships with colleagues and customers alike. Gain the skills to process and maintain workplace information through the creation and application of spreadsheets, and become a master of electronic communication. Improve your understanding of business technology. Equip yourself with the tools necessary to be an innovator. Improve your business skills and become an invaluable member within the workplace.

Career Outcomes:

Possible job titles relevant to this qualification may include: administration assistant, clerical worker, data entry operator, information desk clerk, office junior, receptionist.

Entry Requirements

There are no entry requirements for this qualification, but preferred pathways for candidates considering this qualification include achieving BSB10115 Certificate I in Business or other relevant qualification, or demonstrated skills.

Study Options*

Prime Learning offers this course under a number of different study options:

  • Traineeship
    We are able to deliver this course as a traineeship in the workplace or via distance education
  • Fee For Service
    Anyone has the opportunity to undertake this course through workplace or distance education.
  • Certificate 3 Guarantee Program
    Only available to Queensland residents and subject to eligibility. Face-to-face or distance education.

Call our wonderful team today – 1800 22 99 33, to discuss your eligibility for any government-funded programs, which may offset some of the costs of your course. Ask them about our many flexible study options, which are available.

If you just want to get started, give us a call 1800 22 99 33.

BSB20115 - Certificate II in Business

This course can be completed in 12 months (based on a full-time workload). It requires the successful completion of twelve (12) units consisting of one (1) core unit and eleven (11) elective units.
Seven (7) of the elective units must be selected from the elective units listed below. The other four (4) elective units may be selected from the remaining units listed below or any currently endorsed Training Package or accredited course at the same qualification level. If not listed below a maximum of two (2) of the four (4) units may be selected from either a Certificate I or Certificate III qualification.

Core Unit
Unit Code Unit Name
BSBWHS201 Contribute to health and safety of self and others
Elective Units
Unit Code Unit Name
BSBCUS201 Deliver a service to customers
BSBIND201 Work effectively in a business environment
BSBINM201 Process and maintain workplace information
BSBINN201 Contribute to workplace innovation
BSBCMM201 Communicate in the workplace
BSBITU202 Create and use spreadsheets
BSBITU203 Communicate electronically
BSBSUS201 Participate in environmentally sustainable work practices
BSBWOR202 Organise and complete daily work activities
BSBWOR203 Work effectively with others
BSBWOR204 Use business technology

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