CHC52015Diploma of Community Services


Launch A Career in Community Services Now!

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.
Note that the Statutory & forensic child, youth & family welfare specialisation must be achieved in order to meet the minimum education requirements for child protection and youth justice practice in Victoria. In addition, to meet the minimum education requirements for entry into child protection practice in Victoria, diploma qualifications must be approved by the Australian Community Workers Association (ACWA)
To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.

Career Outcomes:

Possible job titles relevant to this qualification may include community services worker, family support worker, client services manager, community development officer or service manager.

Entry Requirements

There are no mandatory entry requirements for any CHC Community Services Training
Package qualifications. You must hold a current Working with Children Check.

Vocational Placement

This course requires completion of 100 hours of mandatory Vocational Placement with a provider. This placement will:

  • support transition to the workplace and expectations of performance in the workforce
  • assist you in developing skills and application of knowledge within the workplace, promoting stronger embedding of learning
  • provide exposure to real workplace situations and circumstances which cannot be replicated in a learning environment or simulation.

Study Options*

Prime Learning offers this course under a number of different study options:

  • Traineeship
    We are able to deliver this course as a traineeship in the workplace or via distance education
  • Fee For Service
    Anyone has the opportunity to undertake this course through workplace or distance education.

CHC52015 Diploma of Community Services

This course can be completed in 18 months (based on a full-time workload) or up to 36 months through an apprenticeship. It requires the successful completion of sixteen (16) units consisting of eight (8) core units and eight (8) electives.

Cluster One
Unit Code Unit Name
CHCLEG003 Manage legal and ethical compliance
CHCPRP001 Develop and maintain networks and collaborative partnerships
CHCDIV003 Manage and promote diversity
CHCCOM003 Develop workplace communication strategies
BSBWOR403 Manage stress in the workplace
Cluster Two
Unit Code Unit Name
CHCCCS007 Develop and implement service programs
CHCMGT005 Facilitate workplace debriefing and support processes
CHCPRP003 Reflection and improve own professional practice
HLTWHS004 Manage work health and safety
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
Cluster Three
Unit Code Unit Name
CHCCSM006 Provide case management supervision
BSBWOR502 Lead and manage team effectiveness
BSBRSK501 Manage risk
CHCCCS019 Recognise and respond to crisis situations
CHCCDE010 Develop and lead community engagement strategies to enhance participation
Choose One Elective Below
BSBMGT516 Facilitate continuous improvement
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety

Call our wonderful team today – 1800 22 99 33, to discuss your eligibility for any government-funded programs, which may offset some of the costs of your course. Ask them about our many flexible study options, which are available.

If you just want to get started, give us a call 1800 22 99 33.

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