ICT20115Certificate II in Information, Digital Media and Technology


Build Your Information, Digital Media And Technology Skills

This entry level qualification provides the foundation skills and knowledge to use information and communications technology (ICT) in any industry.

Career Outcomes:

Possible job titles relevant to this qualification may include: office assistant, records assistant, junior office support.

Entry Requirements

There are no entry requirements for this qualifications.

Study Options*

Prime Learning offers this course under a number of different study options:

  • Traineeship
    We are able to deliver this course as a traineeship in the workplace or via distance education
  • Fee For Service
    Anyone has the opportunity to undertake this course through workplace or distance education.
  • Certificate 3 Guarantee Program
    Only available to Queensland residents and subject to eligibility. Face-to-face or distance education.

ICT20115 - Certificate II in Information, Digital Media and Technology

This course can be completed in 12 months (based on a full-time workload) or up to 12 months through a traineeship. It requires the successful completion of fourteen (14) units of competency made up of seven (7) core units and seven (7) elective units.
Up to seven (7) electives can be chosen from the elective units listed below. Three (3) electives can be chosen from the ICT Information and Communications Technology Training Package or any other Training Package or accredited course at Certificate II or III level.

Core Units
Unit Code Unit Name
BSBWHS201 Contribute to health and safety of self and others
BSBSUS201 Participate in environmentally sustainable work practices
ICTICT201 Use computer operating systems and hardware
ICTICT202 Work and communicate effectively in an ICT environment
ICTICT203 Operate application software packages
ICTICT204 Operate a digital media technology package
ICTWEB201 Use social media tools for collaboration and engagement
Elective Units
Unit Code Unit Name
ICTICT205 Design basic organisational documents using computing packages
ICTICT206 Install software applications
ICTSAS201 Maintain inventories for equipment, software and documentation
ICTSAS202 Apply problem-solving techniques to routine ICT malfunctions
ICTSAS203 Connect hardware peripherals
ICTSAS204 Record client support requirements
ICTSAS205 Maintain ICT system integrity
ICTSAS206 Detect and protect from spam and destructive software

Call our wonderful team today – 1800 22 99 33, to discuss your eligibility for any government-funded programs, which may offset some of the costs of your course. Ask them about our many flexible study options, which are available.

If you just want to get started, give us a call 1800 22 99 33.

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